Shipping policy

Shipping Policy

We want your Simmer & Spice gifts to arrive on time and ready to delight!

Order Processing

  • Orders are processed within 1–2 business days.

Shipping Methods & Costs

  • Standard shipping is free.
  • Expedited shipping options are available at checkout.

Delivery Estimates (U.S.)

  • Standard shipping: 5–8 business days after processing.
  • Expedited shipping: 1–3 business days after processing.
  • Delivery times are estimates; actual delivery may vary due to carrier delays.

Seasonal Deadlines

  • To ensure delivery before major holidays, please place your order by the dates indicated on our site each season.
  • Need delivery by a specific date? Email us at hello@SimmerAndSpiceBox.com and we'll do our best to accommodate.

Order Accuracy & Address

  • Please double-check your shipping address at checkout. We are not responsible for delays or mis-delivery due to incorrect addresses.

Damaged or Lost Packages

  • If your item arrives damaged or defective, contact us within 7 days with a photo. No return is required; we’ll issue a replacement or full refund.
  • If your package is lost in transit, contact us and we’ll work with the carrier to resolve the issue.

International Shipping

  • Currently, we ship only within the U.S.

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